The Actual Refund Process: Not Just The Terms Summary

The guarantee summary says "contact support within 60 days" — worth understanding the actual step-by-step process that follows.

What the process actually looks like

Contact customer support directly, reference your order details, and follow the instructions provided — the brand's own materials describe this as straightforward, with no runaround.

What to have ready before you contact support

Your order confirmation number and the email address used at checkout will likely speed up the process — worth having those on hand before reaching out.